Terms & Conditions

Our Policies

Tickets once sold cannot be exchanged, cancelled, rescheduled or refunded.

Payment Methods

PondicherryInfo accepts Master Card and Visa credit and debit cards. We also accept payment through net-banking and cash cards, we are in the process of adding more payment options to provide you with the convenience in the near future.

PondicherryInfo does not offer any refunds or exchanges of tickets purchased on PondicherryInfo website or via phone.

In addition, tickets purchased through PondicherryInfo will be subject to a non-refundable per-ticket convenience charge.

Before purchasing your tickets we insist you to confirm the title, time and location of the event you wish to attend.

Please read the online and email confirmation pages carefully, as they provide you with important information about retrieving your tickets that may be unique to your chosen event / party.

The confirmation pages and email have your confirmation number.

Just take your confirmation number with you to the venue along with a voter id / pan card / driving license and in some cases credit card / debit cards used for the booking.
We respect the privacy of our users and the importance of the information they entrust to us.

We may collect personal information that can identify you, such as your name and email address. We may combine the personal information that we receive from different sources.

Purchase policy

Our goal at PondicherryInfo.in is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to live events as quickly as possible.

The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process on PondicherryInfo.in.

This Purchase Policy is subject to, and incorporates by this reference, the Terms of Use.

Each ticket that you purchase is a license to attend a particular event, and is subject to the additional terms set forth on that ticket.